POWER WHEELCHAIRS
| MSRP | $3,999 |
| $2,999 |
| MSRP | $3,699 |
| $2,799 |
| MSRP | $3,299 |
| $2,799 |
| MSRP | $9,999 |
| $7,198 |
MOBILITY SCOOTERS
| MSRP | $2,699 |
| $1,799 |
| MSRP | $2,999 |
| $2,199 |
| MSRP | $2,399 |
| $1,999 |
Here are some of the questions our customers commonly ask before making a purchase. Please take a moment to review them, as they may address your concerns and help guide your decision.
ARK
Traveler
Product Overview
Weighing just 39 lbs without the battery, the Forcemech Traveler is a lightweight electric mobility scooter designed to provide reliable mobility assistance with user-friendly operation and everyday convenience.
Intended Use
The Traveler is intended for elderly users and individuals with disabilities or mobility challenges who require powered assistance for daily transportation.
Specifications
Under specified test conditions, the Traveler offers a driving range of approximately 6 miles (10 km) with a 10Ah battery, or up to 12 miles (20 km) with a 20Ah battery. Actual range may vary depending on terrain, user weight, battery condition, and other environmental factors.
The Traveler supports a maximum user weight capacity of 275 lbs (125 kg). Exceeding this limit may affect performance, stability, and user safety.
The maximum speed is approximately 4.3 mph (7.0 km/h). Speed should always be adjusted to match the surrounding environment and operating conditions for safe operation.
Operating Environment
Although the scooter is rated IPX4 water-resistant and protected against light splashes, the Traveler should not be operated in rain or wet conditions to protect electrical components and ensure user safety.
No. Operation on grass, gravel, uneven terrain, or unstable surfaces is not recommended, as it may compromise traction and stability.
The Traveler is designed to handle slopes up to 9°. Do not operate the scooter on slopes exceeding this limit.
The Traveler is intended for indoor use and outdoor travel on flat, stable road surfaces.
Batteries & Charging
Yes. Charging the battery for more than 20 hours is prohibited, as overcharging may damage the battery and reduce its service life.
Yes. The battery is removable, allowing for convenient charging either on or off the scooter.
Typical charging time is approximately 5-7 hours for daily use.
Yes. Always turn the power switch off before installing or removing the battery to prevent electrical hazards.
The Traveler uses a 24V lithium battery designed specifically for this model.
Operation
No. The speed dial should only be adjusted when the scooter is stationary to maintain safe control.
The scooter stops automatically when the operating lever is released.
Forward movement is controlled by pulling the right operating lever.
Reverse movement is controlled by pulling the left operating lever.
Speed is adjusted using the speed dial located on the control panel.
The Traveler is powered on and off using the key-operated power switch.
Braking
No. Electrical driving is disabled while the scooter is in hand push mode.
Hand push mode disengages the electromagnetic brake, allowing the scooter to be moved manually when necessary.
The Traveler is equipped with an electromagnetic braking system for reliable stopping performance.
Transport & Storage
Yes. The Traveler features a folding design for convenient transport and compact storage.
Yes. Ensure the brake handle is set to electric mode during transport to prevent unintended movement.
Store the scooter in a clean, well-ventilated area with relative humidity below 80% and free from corrosive gases.
Safety
No. Carrying passengers is strictly prohibited.
No. Operating the scooter after consuming alcohol or impairing substances is strictly prohibited.
No. The scooter must never be used on escalators or stairs due to the risk of serious injury.
Yes. Always turn the power off when mounting or dismounting the scooter to prevent accidental movement.
Maintenance
No. High-pressure water cleaning is prohibited, as it may damage electrical components.
A pre-use inspection should be conducted before each use.
Clean the scooter using a soft, damp cloth. Avoid excessive moisture and keep electrical components dry.
Check the battery status, tire condition, control panel, cables, and seat to ensure proper operation.
Troubleshooting
Fault code E1 indicates an electromagnetic brake fault requiring inspection.
Refer to the fault code table in the user manual and follow the recommended corrective actions.
Inspect the scooter for loose screws, worn bearings, or other mechanical issues before continued use.
Battery Safety
The battery should be charged at least once per week to help maintain battery health.
Warranty
No. Consumable items such as tires and seats are not covered under warranty.
Warranty service can be requested through your authorized dealer or by contacting Forcemech Customer Support at support@forcemech.com or 1-(877)-903-6723.
